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Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Overview

What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.

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Recent Reviews

UKG Focused

10 out of 10
November 23, 2021
Incentivized
We use UKG Dimensions for Timekeeping, Scheduling, Payroll, and HR functions. We hope the HR functionality is better upgraded. I feel that …
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What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.

Entry-level set up fee?

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For the latest information on pricing, visithttps://www.ukg.com/contact

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Product Details

What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management, and featured Workforce Advisor, a personal digital consultant that used embedded machine learning and artificial intelligence to automate daily manager decision-making.


The product has been discontinued, and is no longer available for purchase.

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(60)

Attribute Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
Arieshia Williams, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use [UKG] Dimensions for Timekeeping, HR, and PR. The immediate problem that was solved was the Employee Self-Service functionality.
  • Employee Self-Service
  • Timekeeping
  • Analytics
  • HCM
  • Position Management, the ability to add multiple positions at more than one location with multiple rates should be out of the box capability. We had to build custom integrations.
  • HCM is an evolving suite overall that could use improvements
  • The Unified environment continues [to] evolve towards a better place, but could still use improvements.
UKG Dimensions is well suited for Timekeeping and HCM in Post Acute Care with a Multi-EIN company overall. Where it gets tricky is when an employee is working at multiple locations, in multiple positions, and has multiple pay rates. In these types of scenarios, custom integrations are necessary.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is intended to be the preferred Time and attendance organization currently consolidating from 5 different T& A Apps to one "Dimensions" population scope of 34 thousand.
  • Enhances end user experience - previously in WFC
  • Performance
  • Easier to apply best practice
  • Reporting - Complex data that we will need to enable Data HUB
  • Integrations Boom and error handling
There are many areas that as a new customer on [UKG] Dimensions we feel that coming from WFC to [UKG] Dimensions we have not been exposed to the bells and whistles of being on Cloud and this latest version. Would love to hear more from Large organizations [with] 25 thousand+ in [UKG] Dimensions and their experiences. During UKG [Dimensions] works opportunities to talk to other customers were only with customers with less than 5 thousand employees which is not an equitable reference
Emilio Huante | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using UKG Dimensions throughout the organization for our Timekeeping, Payroll, and HR business needs. Utilizing UKG Dimensions has addressed timecard exceptions, as well as bypassed manual processes to along for our teammates to submit for PTO. We have also set up Timestamp to allow for our teammates to punch in/out on a desktop PC or their mobile device.
  • Improved UI.
  • Increased access to data via Dataviews.
  • Tiles on the homepage can be configured based on certain Dataviews.
  • Improved access to data as not all fields are readily available in Dataviews.
  • Allow for Roles to approve PTO for teammates that do not report to that manager.
UKG Dimensions is ideal for any healthcare organization, especially if Advance Scheduling is utilized. The ability for teammates to use self-service functionality to request and pick up open shifts as well as submit shift swaps with other teammates is an added benefit. The Advance Scheduling module also allows for SMS messages to be sent to teammates to fill open shifts.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We're using UKG Dimensions as a timekeeping and scheduling solution for our organization. From a timekeeping perspective, we wanted a solution that will help us control costs around on-call and call back hours. In our previous product, we did not include schedules and allowed call back transfers at the time clock. Many users would use call back as a means for additional pay (instructed by their manager) but it is not truly "call back". Integrating schedules has helped simplify the clock build to an in and out button because on-call has to be scheduled to generate call back. Another business problem was time sheet corrections and the amount of historical corrections processed by our payroll team. Our correction form (completed by the employee) was in a separate system from our T&A application meaning our managers had to pull up the correction form on one screen and the timecard on another screen to complete a correction. It was not user friendly. In Dimensions, we enabled punch edits for our employees, which sends the correction to the manager. This makes it easy and maintains all the record keeping in one system.
  • Easy to create new pay codes and work rules.
  • The employee visibility period to control what users see in Time Off Request.
  • Flexibility in homepage management and smart tiles.
  • Employee level validation for timekeeping - employee eligibility for certain pay codes.
  • Report data objects - missing fields.
  • Hyperfind selection option - missing fields to choose from.
UKG Dimensions works well for a single assignment (position) employer. If you are multiple position, this product requires many creative solutions and the end result is not a perfect solution. Also, if effective dating custom data is needed, then it is less appropriate to use this product.
November 17, 2021

Empowered by Dimensions

Erin "Iggy" Svoboda, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UKG Dimensions is used globally across all locations and different business functions as the primary source of record for hours worked, time off, leaves of absences, and attendance. All employees, no matter where they are or what they do have access to their real-time time off balances, self-service time-off requests, and mobile access which encourage more accurate usage of time off benefits.
  • Highly configurable for different profile sets, making complex rules automated.
  • Configuration is easy to learn and empowers system admins to become experts to easily implement changes and embrace release enhancements.
  • Usability is the same regardless of how it is accessed (web or mobile).
  • Add more guided workflows for managers ensuring they perform tasks in the correct way.
  • Create white papers on how to configure programs, such as having a mobile workforce and location tracking.
  • Have more features for salaried workers being tracked for other reasons than capture hours (like time off, location, leaves, etc.).
A business with highly complex schedules and complicated pay rules will greatly benefit from Dimensions. Small businesses with minimal scheduling and time management tasks may not warrant the investment in Dimensions.
Rachel Ribar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses Dimensions at its hospital and clinics. We use it for timekeeping, scheduling, HR, and Payroll.
  • UKG Dimensions is easy to use on any device for all of our users
  • The reporting capability within the HCM (HR & Payroll) side of the system has robust reporting capabilities, which are used regularly by our end-users for decision support, and other reporting needs.
  • UKG Dimensions is ever-evolving, based on feedback from users. The product development teams are interested in feedback, and always working to improve the product.
  • We are able to give our users more abilities to control their experience within the application. From customizing the home page to submitting edits within their timecards for approval, the work of ensuring a positive experience, and accurate time cards by the employee is a positive experience.
  • For organizations with a central staffing department, or 'delegated users' to approve employee requests, the system can be difficult to use. Our organization has had to find workarounds for these types of roles, and recommend ideas to the UKG product development team for improvement.
  • The position management piece within the HCM side of Dimensions does not tie into the employee reporting well. As an organization with many employees who have secondary or tertiary roles, it can be very difficult to report on those non-primary positions.
  • For users of Advanced Scheduling, the set up of job transfer sets can be a difficult balance to ensure users are seeing appropriate employees swap shifts with, or request to cover a shift, while also ensuring they are able to see these employees in a location schedule.
  • For system administrators, there is a need to be able to pull data based on system settings, such as the configuration of adjustment rules, organizational sets, pay rules, etc. Currently, there is no reporting tool for these system settings, and it can be difficult to audit or maintain these settings without some type of reporting tool.
UKG Dimensions works well for organizations [that] are open to change and newer technologies, and have a good change management strategy in place. Organizations with clear requirements around their pay policies, scheduling rules, and accrual policies will benefit from using UKG Dimensions. If an organization does not have buy-in, and excitement from [its] top leaders of the organization may experience a difficult time when implementing this solution.
November 16, 2021

Journey to new Dimensions

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using across the entire organization for timekeeping and several departments for scheduling.
  • Access everywhere through any device with consistent user experience
  • Full suite staff scheduling offering to cover broad as well unique needs
  • Strong user community and willingness to incorporate customer feedback into the product roadmap
  • Adherence to industry best practices for release cycle management across all cloud offerings
  • Stronger integration partnership with Epic for Dimensions and EZ-Call products
  • Improved documentation, roadmaps, and service alerts on Trust Site and UKG Community for Datahub and EZ-Call products
UKG Dimensions provides an extensive feature offering for advanced scheduling in non-procedural clinical settings and administrative operations. Although EZ-Call can be used for procedural areas the lack of out the box integration with [UKG] Dimensions creates an undesirable experience for departments needing both products. UKG [Dimensions] can increase customer adoption by offering a more integrated experience for clinical settings requiring both products.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UKG Dimensions is being used by our whole company. It addresses timekeeping, scheduling, absence management, leave management, performance, employee information management, employee life cycles, recruiting, onboarding, reporting, payroll, benefits management, and all employee management tools.
  • The scheduling and timekeeping functionality that reports off one another. The cohesion here.
  • Workflows in the HCM side creates great automation with customization.
  • The flexibility and control of access in Dimensions and HCM.
  • The incident feature is not robust at all. There are a ton of features here we would love to use but it locks down automatically from each step to the next and is not as customizable.
  • There are glitches that remain issues for months as a par without being fixed. Such as every time a user creates and HR New Hire Action an error screen pops up that says Account Not Found. No one can find or resolve this glitch and it makes our daily users think it is constantly broken.
  • There are some great ideas in the community that would be helpful to have built out but they take a while to get up voted enough to build out but then other things like adding a turtle alternative gets upvoted super fast which can be frustrating.
It just works so great as a unified system. There is so much customization. I would only not recommend it if a company is super small and would not have the knowledge/resources to build it out or pay a consulting company to help build it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Given that the majority of our programs are residential homes for our clients, we have to maintain 24-7 staffing compliance. Dimensions has allowed for us to do so with ease and helps organizational leadership ensure that we are appropriately staffed within client ratio and within the facility's budget. Prior to Dimensions, our allocations were haphazard and often incorrect. Dimensions has allowed for us to accurately allocate staff and maintain balanced budgets.
  • Scheduling.
  • Allocations.
  • Open shift notifications.
  • User friendly.
  • Allowing for secondary and tertiary jobs to be selected by staff.
  • Workload planner could use some enhancements to dictate schedule needs in realtime.
Dimensions is very well-suited for industries that need employees to "pick up shifts" or swap.
Sean J McCoy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently used at one hospital, but will be rolled out to all 65,000 caregivers.
  • The scheduling blows WFC out of the water
  • The timekeeping is also way better
  • The homepage customization is great
  • Showing % complete live on running imports
  • The top header bar of R8 is way too fat
  • It would be great if the homepage tiles had the option of reflecting user-built hyperfinds
  • When creating hyperfinds the Reports To box is small and could also use a search box
So far I'm very impressed and haven't used it long enough to find any glaring issues. I'm only six months in. I'm not currently using the attendance points system, but that was always an issue with WFC. Hopefully, it has gotten a huge facelift.
April 20, 2021

UKG is Awesome!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We us UKG [Dimensions (formerly Kronos Workforce Dimensions)] for ALL EMPLOYEES. Contractual, substitutes, exempt, non-exempt. Employees can use a physical clock at building entrances, the mobile app, or the browser application. Tons of uses for us. On-site employees for emergencies, time off requests, grant tracking, importing absences from other systems, exporting data to payroll.
  • Customer Service
  • Integration options
  • Staying Current with trends
  • Cloud hosted is difficult to get used to
Love the support options [with UKG Dimensions (formerly Kronos Workforce Dimensions)]. Instant chat feature is great, when opening a help desk case I'll get a response in under 4 hours. Technicians are very knowledgeable of the product & help us through every issue we've encountered. The system is very customizable in terms of naming conventions. UKG is constantly releasing updates to keep the product current with market trends & listing to the user community.
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